Contact Us | melinl – The World’s Most Premium Headwear

Have questions about our Hydro Hat Collection, need help with an order, or want to share feedback? We’re here to assist you—reach out using the options below, and our team will get back to you as soon as possible.

General Inquiries & Support

Whether you’re curious about sizing for a Hydro Hat, need help tracking a package, or have questions about our water-friendly headwear, our customer service team is ready to help.

  • Email: [email protected]
  • Response Time: We aim to reply to all inquiries within 1–2 business days (excluding weekends and holidays). For urgent matters (like missing orders), please mention “Urgent” in your email subject line to prioritize your request.

Order & Shipping Help

For questions related to orders, returns, exchanges, or shipping:

  • Reference your order number in your message (found in your order confirmation email) to help us quickly locate your details.
  • Common topics we can assist with:
    • Checking order status
    • Updating shipping addresses (if your order hasn’t shipped yet)
    • Initiating returns or exchanges (per our Terms of Purchase)
    • Resolving issues with damaged or missing products

Feedback & Suggestions

We love hearing from our community! If you have ideas for new Hydro Hat styles, feedback on your melinl experience, or want to share photos of your adventures in our headwear, feel free to reach out at:

  • Email: [email protected] (add “Feedback” or “Adventure Story” to your subject line)

Visit Our Website

For the latest updates on our Hydro Hat Collection, new product launches, and exclusive offers, explore our official site:

We’re committed to making sure your experience with melinl is as exceptional as our premium headwear. Thank you for choosing us for your water adventures—we can’t wait to connect!

— The melinl Team